Frequently asked questions

How long does it take to receive a withdraw on my bank account ?

The treatment of a withdraw starts 1 day after your request, beginning by the day after the request.

Depending on your bank it takes 1 to 3 days before your money is available on your bank account .

The period, from the request until you receive to money on your bank account, can variate between 2 and 6 days.

If a withdraw is waiting for an approval, it is impossible to deposit money. However, you can cancel withdraw, the menu cashier> DEPOSIT LIST.

I would like to turn off my legal limit, is that possible?

You can’t currently turn off your legal limit. It will be possible to request it to be turned off in the near future.

How can I turn my legal deposit limit back on?

You can change your personal daily, weekly and monthly deposit limits in your account settings.

I know someone who can deposit more than €500 per week, is this normal?

In 2019, players were able to increase their deposit limit and this increase is still valid. In the near future, you will also be able to increase your legal deposit limit.

At what age can I play on Panaché ?

In order to play on this online game site, you must follow the laws of your country. In Belgium is the minimum age of 21 years. If you're under 21 years old, it is impossible for you to subscribe on the website Panaché.

Which professions are forbidden to play ?

In accordance with the legislation in force, notaries, police, etc. may not play games. They may therefore not subscribe on this online gaming site. Before creating an account, make sure that you follow the legislation in force in your country and that you do not exercise one of these professions.

Should I be registered to play ?

If you are not registered, you can, with limited credit, play a demo of 10 minutes, so you can evaluate the quality of the games on this online gaming site. After the 10 minutes, the game will be interrupted.

Once you have an account on www.Panaché, you can play FREE GAMES, as long as you want, (With virtual money), to practice or just for fun.

Just like in the real gambling rooms, you have the option, with your Panaché account, to play with REAL MONEY. In this case, you can make a deposit by using several the payment methods. Afterwards it is also possible to make a withdraw and transfer your winnings on your bank account. You want to register on Panaché, simply click on MAKE A FREE ACCOUNT and fill in your details.

What kind of games can I find on Panaché?

The games, on this Belgian legal online game site, are of the same type as the games allowed in the Belgian gaming (for class II gaming). These games can be divided into 2 categories:

  • online dice (dice game)
  • online roulette

This online game site offers you the famous dice games, the favorite game under the Belgian players. These games work by the same principle as the Dice Spinner, Deal or No Deal, Dice Runner and similar dice games.

Is Panaché a legal online game site ?

Yes, the online game site Panaché operates under the jurisdiction of the Belgian Gaming Commission. This means that the site has a Belgian Gambling license, which allows to offer gambling games of Class II (B + license). The site respects, therefore, the principles of the interest of the player imposed by the Gaming Commission. (For example, the maximum loss per hour or the control of the payout percentage)

On which online game site can I play, being Belgian ?

From 1 January 2011, there is a law for the Belgian online game sector. This required an official Belgian license for the online game sites that accept Belgian players. Panaché features such License (B +) and is completely legal. You violate the law if you, being Belgian, play on a game site that is not permitted by the Belgian Gaming Commission and you can also be prosecuted. As you play an illegal game site, you can also run the risk that your account will be blocked by the authorities and therefore you cannot enjoy the benefits of the different protective measures required by the Belgian Gaming Commission, such as the control of the maximum loss per hour.

What if I'm addicted to gambling ?

Panache applies a Responsible Gaming policy. Gaming must remain fun and be seen as a source of entertainment. If you believe that you are addicted to gambling, you can request a self-ban, temporarily or permanently.

It will then be impossible for you to access games for real money on this or any other authorized Belgian online gaming website, as well as in land-based casinos and gaming rooms. You will find all the relevant information (advice, test etc.) in the section “Responsible Gaming” (https://www.panache.be/en/help/responsible-gaming).

How can I deposit money on my Panaché account ?

In order to play with real money on this online game site, you need to make a deposit using one of the following methods of payment:

  • Bancontact (immediately)
  • electronic payment via Belfius (immediately)
  • electronic payment through ING (immediately)
  • prepaid card Paysafe Card (immediately)
Is my money safe on Panaché ?

Yes. Unlike illegal sites, Panaché works under the control of the Gambling Commission and is based in Belgium.

The money deposited on your account remains secure in Belgium.

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Terms and conditions of use

Our terms and conditions of use have been changed. You need to approve them to continue to play and bet.

You are self-excluded for the moment

You have been excluded from our website at your request for a 6-month period.

To have your self-exclusion cancelled, please contact our customer service.