Safety of your players

Getting the gaming habit: when playing ceases to be a game

Panaché is committed to keeping gaming enjoyable and exciting. Always play RESPONSIBLY is the best advice.

However, some players tend to gradually develop a dependency on games of chance, which may be brought about by financial, domestic or personal issues. If you find you are struggling to cope with a gambling problem, you can seek help from others.

Don’t hesitate to contact us; we’re the first port of call for assistance.

Set yourself limits

At Panaché, above all we want the game to stay a game and to be entertainment. To avoid a problematic gaming addiction situation, we have put in place several tools to help you keep control:

  • Control your spending with deposit limits per day, week or month
  • Take a break and suspend access to your account for a period of 1 day, 1 week or 1 month

Responsible gaming support and help organizations

If you think you might be addicted to gaming and would like to talk about this problem, you can call SOS JEUX on 0800 35 777. This number is free and available 24/7. To get information about responsible gaming, you can also consult the Gaming Clinic website or the Belgian Gaming Commission's official leaflet (PDF).

If you would like to block your access to casinos, gaming halls and online gaming websites, you can contact the Belgian Gaming Commission directly or submit a request for voluntary exclusion. If you would like to submit this request on behalf of someone else, please submit the third party exclusion form.

Useful addresses for help services in Belgium

Are you looking for support or help for yourself or a loved one? Browse the different support organizations in your region.


Dostoievski pathological gambling clinic

Medical psychiatry and psychology service / Brugmann University Hospital Centre

Place Van Gehuchten 4
1020 Brussels


[email protected]
Clinique du Jeu

Association for preventing abuse and protecting players

Rue d'Atois 16
1000 Brussels


Le pelican asbl

Rue Drootbeek 32
1020 Brussels


[email protected]
Le Pelican

Gamblers Anonymous of Brussels

Avenue Henri Jaspar 117
1060 Brussels


Centrum voor geestesgezondheid Brussel / Houba

Houba de Strooperlaan 136
1020 Brussels


Province of Walloon Brabant

Louvain-la-Neuve guidance centre

Certified mental health service
Grand Place 43
1348 Louvain-la-Neuve


Province of Liège

"Petit Bourgogne" psychiatric hospital centre

Rue Professeur Mahaim, 84
4000 Liège


Social centre of the province of Liège

Rue Beeckman, 26
4000 Liège


La Clé outpatients hospital

Boulevard de la Constitution, 153
4020 Liège


Gamblers Anonymous of Liège

Rue de l'Eglise 3
4032 Liège (Chênée)


Province of Hainaut

Gamblers Anonymous of Tournai

Rue du Chatêau 19
7500 Tournai


Vincent Van Gogh Hospital - (Charleroi university hospital)

Rue de l'Hôpital, 55
6030 Marchienne-au-Pont


[email protected]


Rue de Biezet 2
7600 Tournai


Province of Namur

Gamblers Anonymous of Marche-en-Famenne

Centre Culturel
Chaussée de l'Ourthe 74
6900 Marche-en-Famenne


ASBL Sesame

Rue de Bruxelles 18
5000 Namur


[email protected]

Province of Antwerp

Centrum voor geestesgezondheid Vagga

Boomgaardstraat 7
2018 Antwerpen


[email protected]

Centrum voor geestesgezondheid Kempen - De Meander

Parklaan 55 bus 17
2300 Turnhout


Province of Limburg

Centra voor alcohol- en andere drugproblemen vzw

Salvatorstraat 25
3500 Hasselt



[email protected]

Province of Vlaams-Brabant

Centrum voor geestesgezondheid Vlaams-Brabant Oost

Vital Decosterstaat 86
3000 Leuven


Werkgroep tegen gokverslaving vzw

Hazeveld 5
1600 Sint-Pieters-Leeuw


[email protected]

Province of West-Vlaanderen

Centrum voor geestesgezondheid Eclips - CAT

Lange Violettestraat 84
9000 Gent


Centrum voor geestesgezondheid waas en dender - Delta

Antwerpsesteenweg 187
9100 Sint-Niklaas


Province of Oost-Vlaanderen

Centrum voor geestesgezondheid Noord-West-Vlaanderen

Frère Orbanstraat 143
8400 Oostende


Poliklinisch ontwenningscentrum (POC)

Ruddershove 10
8000 Brugge


Psychiatrisch ziekenhuis Sint-Amandus

Reigerlostraat 10
8730 Beernem


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